Dolphin Wild Island Cruises:
Online bookings are not refundable however if due to weather the trip is cancelled a full refund (less the booking fee) will be given.
Straddie Kingfisher Tours:
A 72-hour notice of cancellation or change of tour notice is required for all tours. If for any reason you decide to cancel or change your reservation, you must notify us 72-hours prior to the tour date. Sorry, cancellations or changes made within 72-hour of the tour are not refundable and will be charged in full.
Australian Day Tours:
DAY TOURS
· Tours cancelled within 48 hours will incur a 50% fee.
· If cancelled within 24hrs of travel or passengers Fail to Load 100% cancellation fee applies.
. Concession Fares - Valid for Australian and New Zealand Pension and Senior Card Holders.
ACCOMMODATED/OVERNIGHT TOURS
· A $150 cancellation fee applies for accommodated tours cancelled 3 days or more prior to departure.
· Accommodated Tours cancelled within 3 days of departure will incur a 50% cancellation fee.
· 100% cancellation fee applies if cancelled within 24hrs of departure or if passengers fail to load.
Exemplar Coaches & Limousines:
No penalty outside 24 hours. 100% within 24 hours.
SA Eco Tours :
TOUR TRIP AND ASSUMPTION OF RISK:
Australian Private Tours & Charters also T/A SA ECO TOURS operates tours in regions where standards of accommodation, transport, safety, hygiene, medical facilities, and other infrastructure may, at times, not be of the standard that you are used to at home.
By booking with Australian Private Tours & Charters you acknowledge that participation in all trips involves inherent risks that may not be present in the case of conventional or less demanding holidays. These risks include, without limitation, the possibility of injury or death, psychological trauma, disease, loss or damage to property, inconvenience, and discomfort. The possibility of experiencing all or some of these risks is likely to be higher if participating in any of our tours that involves visiting remote or unstable regions, or regions where there is dangerous wildlife.
CANCELLATION BY YOU:
If you wish to cancel all or any part of your booking, notification of cancellation must be received by Australian Private Tours & Charters via email. The date of the cancellation is the date on which Australian Private Tours & Charters receives this notification.
Charges applicable as follows, per person:
If cancelled more than 30 days before departure and money has already been paid to Australian Private Tours & Charters, passengers will receive a full refund minus any processing or bank charges.
If cancelled 30 days or less before departure, there will be no refund given.
For any booking for which an initial deposit (part payment) was payable, payment of the remainder of the tour cost must be made at least 31 days prior to the departure of your tour. If you do not pay the balance of your total booking cost within this time frame, your booking may be terminated and you may lose your deposit. Additional Australian Private Tours & Charters cancellation penalties may apply.
No refunds will be made if you leave a trip for any reason after the trip has begun. No refunds will be made for any accommodation, transport, sightseeing, meals, or services not utilised.
CANCELLATION BY AUSTRALIAN PRIVATE TOURS & CHARTERS:
Australian Private Tours & Charters reserves the right to cancel a departure and will advise you of such cancellations as soon as possible. If due to “Force Majeure” or government travel advice, Australian Private Tours & Charters reserves the right to cancel a departure at any time.
With any form of cancellation, Australian Private Tours & Charters will do their best to offer you alternative arrangements. If the price of your alternative booking is of a lower value than the original booking, we will refund the difference to you (in case of “Force Majeure” or government travel advice refunds will be less any unrecoverable costs).
Australian Private Tours & Charters will not be liable for any additional costs incurred by you.
COVID VACCINATIONS:
Any passenger travelling with Australian Private Tours & Charters also T/A SA ECO TOURS must have been fully vaccinated against covid. Proof of the vaccination must be emailed to our office at the time of booking.
EXCLUSION OF LIABILITY:
Except where stated otherwise, Australian Private Tours & Charters acts as an agent for service providers when planning for your trip. Where Australian Private Tours & Charters provides services, it will do so with due care and skill.
Australian Private tours & Charters is not responsible for the acts and omissions of others, including tour guides, airlines and accommodation providers for any loss, damage, death, injury, or expense (including loss of money paid in advance), which you may incur as a consequence of the acts and omissions of others. You warrant that you have not relied on any representation made by Australian Private Tours & Charters any travel agent or other representative, which has not been stated expressly in their brochures.
FORCE MAJEURE:
Australian Private Tours & Charters will not be liable for any delay in, change to or cancellation of trips due to “Force Majeure”. “Force Majeure” means a circumstance beyond the reasonable control of Australian Private Tours & Charters and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions and vehicle breakdown.
CHANGES TO YOUR HOLIDAY:
You acknowledge that travelling with Australian Private Tours & Charters requires a degree of flexibility, good humour, and an understanding that the itinerary, accommodation, and/or modes of transport may change, even after a tour’s commencement, without prior notice due to local circumstances.
Changes may occur because of “Force Majeure”, poor road conditions, weather, the availability of tickets, vehicle breakdowns, changes in transport schedules, or other circumstances beyond Australian Private Tours & Charters control or which simply cannot be foreseen. This includes state lockdowns due to viruses or any other Government regulations.
Australian Private Tours & Charters does not accept any responsibility for loss of enjoyment, inability to meet flights or other delays resulting from circumstances beyond Australian Private Tours & Charters’ control.
You acknowledge that group sizes may also vary during the duration of the tour. The information about trips given in brochures, Trip notes and Pre departure information are subject to change.
TRAVEL INSURANCE:
Adequate and valid travel insurance is highly recommended for all passengers travelling with Australian Private Tours & Charters. Your travel insurance should cover accidents, injury, illness, death medical expenses, emergency repatriation (including helicopter rescue and air ambulance and personal liability. Australian Private Tours & Charters also recommends it covers cancellation of tours, curtailments and loss of luggage and personal effects.
HEALTH, FITNESS, TRIP GRADES AND AGE LIMITS:
It is your responsibility to advise Australian Private Tours & Charters of any pre-existing medical condition and/or disabilities that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a tour and the enjoyment of other trip members. Australian Private Tours & Charters reserves the right, at its discretion, to cancel your booking and refund the money paid by you, less any unrecoverable costs, based on this advice or lack of its provision. Australian Private Tours & Charters also reserves the right to cancel your participation in a trip at any time, including after the commencement of your trip, with no right of refund if your medical condition and/or disability could be reasonably expected to affect the normal conduct of the trip and the enjoyments of other trip members.
Generally, we do not allow single travellers under the age of 18 years on Australian Private Tours & Charters scheduled itineraries. However, we will occasionally make exceptions for under 18s travelling with their legal guardian. The decision for any person under 18 years of age to travel on our scheduled itineraries is at the absolute discretion of the management of Australian Private Tours & Charters. For further information please contact Australian Private Tours & Charters.
LUGGAGE RESTRICTIONS:
Passengers are restricted to 1 small to medium size suitcase or soft duffle bag and 1 small Day pack per person.
PUBLICITY:
You agree that Australian Private Tours & Charters may use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only, through whatever medium it chooses, unless you make a note on our disclaimer that you do not agree to this.
REGISTERED BUSINESS NAME:
Australian Private Tours & Charters also trading as SA ECO TOURS.
Since 1989 ~ The Experts in Outback Travel
REGISTERED BUSINESS ADDRESS:
1 Bunker Court,
Seaton SA 5023
Australia
Contact SA ECO Tours
Phone: 0417 830 533
Email: info@saecotours.com.au
SNBT Tours of the Home and Away film set:
It is compulsory for the customer to reconfirm tours at least 24 hours prior to travel. Failure to do so may result in the booking being cancelled. Cancellations will not be accepted via telephone. Cancellations must be in written form or via email.
SNB Australia reserves the right to charge cancellation fees for the following:
Cancellation 48 hours - 3 days prior to departure: 25% of tour price. Cancellation 24 hours - 48 hours before departure: 50% of tour price. Cancellation within 24 hours of departure or no show: 100% of tour price
SNB Australia reserves the right to alter the itinerary or cancel a tour without notice as may be found necessary for any reason whatsoever including, but not limited to, road, weather or traffic conditions, operational conditions and requirements. Where a tour is cancelled prior to the departure date we shall endeavour to offer the nearest possible departure date or, if this is not acceptable, refund your monies in full. All additional expenses incurred as a result of any delays, cancellations or alterations will be the sole responsibility of the passenger.
Dietary requirements
Important Note: If you or a member of your travel group has special dietary requirements, you MUST advise reservations at the time of booking to ensure adequate arrangements can be made to meet your needs.
Jump Tours:
Jump Tours charges fees for cancellation by the customer depending on the time left before departure:
30 Days - 14 Days before departure: 25% of tour price
13 Days - 48 hours before departure: 50% of tour price
Less than 48hrs before departure: 100% of tour price
Bruny Island Safaris:
Cancellation Policy
Within 24hours of departure 100% of tour price.
Disclaimer – Bruny Island Safaris (BIS) reserves the right to amend itineraries or cancel tours due to unforeseen weather events and seasonal availability of some gourmet products.
iWander Tasmania:
Cancel up to 24 hours in advance for a full refund
Wineglass Bay Discovery Tours:
Cancellation Policy:
By us:
On very rare occasions, tours may be cancelled (severe weather, road closures, insufficient numbers). Should this occur you will receive a full refund and we will endeavour to offer you an alternative date.
By You:
If cancellation of booking is made at least 15 day(s) in advance of the scheduled departure, you will receive 100% refund.
If cancellation of booking is made between 7 and 14 day(s) in advance of departure, you will receive 75% refund
If cancellation of booking is made between 3 and 6 day(s) in advance of departure date you will receive 50% refund
If cancellation of booking is made within 2 day(s) of the scheduled departure a 100% cancellation fee will be incurred. No refund.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
